Businesses in China and around the globe are linking to sources of big data to fine-tune their offerings and give consumers more.
AustralianSuper puts a chat-bot, a mobile app and Google analytics to work to get young members and others more focused on insurance.
Policy adviser says the industry must also address problems with applications and underwriting to reduce treatment problems and costs.
Ben HurleyJanuary 1, 1970
The head of the life insurance giant says the industry can’t let changes in government stop it from pushing for amendments to reforms.
Alice UribeJanuary 1, 1970
ASIC and the APRA called for higher standards for disclosure and communication, prompting a rebuttal centred on regulation's limitations.
Nour AzharJanuary 1, 1970