Next Upcoming Roundtable: AIA – It’s All About Claims

AIA – It’s All About Claims roundtable
The processing of an insurance claim is one of the most intimate exchanges that a super fund can have with a member. It’s important that a fund gets it right. This roundtable will discuss ideas for personalizing and streamlining the claims process, to make it as pain-free for a member or their dependants as possible.

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Why super needs a ‘zero-defect mindset’  for operational risk

From cyber-attacks and credential-stuffing scams to fragile third-party ecosystems, the super system is facing a reckoning about how resilient it really is. As the implausible becomes inevitable, funds must sharpen their focus on operational risk.

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