Member engagement
The flaw in SCA’s super ‘mystery shopper’ study
With the superannuation industry already beset by negative headlines about member services, the last thing it needed was a Super Consumers Australia “mystery shopper” study into the quality of customer service provided by 20 super fund call centres. But aspects of it demand closer scrutiny.
Leadership & profiles
TCorp CIO to retire after decade building out total portfolio approach
NSW Treasury Corporation chief investment officer Stewart Brentnall will retire from full-time employment within the next 12 months, ending a tenure of almost a decade in which he built and embedded the total portfolio approach across the roughly $125 billion the fund manages on behalf of the NSW Government.
Investments
Why UniSuper’s John Pearce thinks the data centre party is winding down
The demand for AI driving data centre construction might be “insatiable”, but the chief investment officer of the $166 billion UniSuper thinks that investors could be taking on technology debt and misreading the regulatory tea leaves as they rush to buy digital infrastructure.
Featured Homepage Posts
Rest bets on onshoring with Moorabbin Airport stake
Rest has acquired a one-third stake in Melbourne’s Moorabbin Airport, extending the $112 billion profit-to-member fund’s push into Australian industrial property.
21 July, 2026
Insurance in Super Summit
19 August, 2026
Retirement Leaders Summit
13 – 15 October, 2026
Fiduciary Investors Symposium
Leadership & profiles
ESSSuper revives private equity program
ESSSuper, the Victorian state fund with $12 billion in accumulation assets, has rebooted the private equity program it wound up over a decade ago in a bid to boost returns, with chief investment officer Daniel Selioutine telling Investment Magazine that exit pressures in the asset class mean it’s a good time to buy.
Leadership & profiles
GESB CEO calls time: ‘Past regime of default super’ no longer sustainable
GESB chief executive Ben Palmer is set to leave the Western Australian government super fund, ending a 13-year tenure after steering the fund through the most significant change in its history. In a rare interview, Palmer examines the past, present and future of super and explains why GESB is treating platforms, not profit-to-member funds, as its benchmark.
Profiles
Why HESTA’s ‘joined-up thinking’ is one of its CIO’s favourite things
Sonya Sawtell-Rickson joined HESTA as the health industry workers’ super fund was taking steps towards investment internalisation and a total portfolio approach. She says the moves have been vindicated not only by member returns but in the “joined-up” conversations the now-$96 billion fund has with the companies it invests in.
Retirement
Retail, small funds pull ahead on member retirement satisfaction
The CoreData/Conexus Financial Best Possible Retirement research reveals a gap in member satisfaction between small funds and large funds, and between industry funds and retail funds. But the message for all funds is clear: members want and need more support not only as they move into retirement, but also after they’re in it.
Governance
HESTA seeks answers over ‘deeply concerning’ Richard White allegations
HESTA wants answers from WiseTech on how it will manage the role of executive chair Richard White after reports emerged that the Australian Federal Police are investigating him over human trafficking and visa fraud allegations.
Governance
Shield, First Guardian reforms must not become a covert operation to restrict competition
There is broad consensus in industry and Canberra that the collapses of the Shield and First Guardian master funds – and failures that led to them – demand a regulatory response. But getting that response wrong could create an uneven playing field in the industry and some counterproductive consumer outcomes.
Industry & regulation
It’s time for a complete restructure of performance testing
A growing super system that is increasing in complexity and systemic importance warrants a better performance assessment framework. But the recent consultation on the YFYS performance test only focuses on modifying the existing test without changing its essential nature.
Investments
Mercer Super expands into frontier market debt, builds out PE program
The $80 billion Mercer Super has delivered a fourth consecutive year of double-digit returns to most members of its SmartPath lifecycle product. Global equities did a lot of heavy lifting, but chief investment officer Graeme Miller tells Investment Magazine that the fund is now looking further afield for returns.
Investments
Blue skies and lawsuits power MLC Super returns higher
Global equities have driven most of MLC’s FY26 return so far, but its exposures to insurance-linked securities and “esoteric” credit have also put in the hard yards and helped the fund diversify beyond the AI thematic, according to chief investment officer Dan Farmer.
