Industry & regulation
Super complaints expected to reach 8000 in 2026: AFCA
Superannuation complaints to AFCA are on track to exceed 8000 this year, a second consecutive year of around 30 per cent increases. Heather Gray, who is retiring in May after six years as lead ombudsman for superannuation, told the authority’s Member Forum that the answer to reducing complaints lies in empowering funds’ IDR teams and communicating with complainants and AFCA early. The forum heard that handling unreasonable people is a critical skill.
Leadership & profiles
Brandweiner the right choice for Future Fund’s mandate balancing act
Industry veteran Richard Brandweiner has been appointed as the next chief investment officer of Australia’s sovereign wealth fund. Brandweiner, who has long argued that institutional capital has an obligation to shape the Australian economy, joins the Future Fund as it navigates an expanded mandate to invest in areas of national priority.
Industry & regulation
Diversa applies for $239m First Guardian government bailout
Diversa Trustees has applied to the government for a bailout of First Guardian investors worth approximately $239 million, arguing the losses were a result of fraud and it will be in the best financial interest to members.
Governance
Shield, First Guardian reforms must not become a covert operation to restrict competition
There is broad consensus in industry and Canberra that the collapses of the Shield and First Guardian master funds – and failures that led to them – demand a regulatory response. But getting that response wrong could create an uneven playing field in the industry and some counterproductive consumer outcomes.
12 – 14 May, 2026
Fiduciary Investors Symposium
21 July, 2026
Insurance in Super Summit
19 August, 2026
Retirement Leaders Summit
Analysis
Contemplating the impacts of a lost decade for markets
Super funds and their members could be exposed to returns turning out to be poor over an extended period. Were that to happen, confidence in the system itself could be shaken.
Leadership & profiles
GESB CEO calls time: ‘Past regime of default super’ no longer sustainable
GESB chief executive Ben Palmer is set to leave the Western Australian government super fund, ending a 13-year tenure after steering the fund through the most significant change in its history. In a rare interview, Palmer examines the past, present and future of super and explains why GESB is treating platforms, not profit-to-member funds, as its benchmark.
Profiles
Why HESTA’s ‘joined-up thinking’ is one of its CIO’s favourite things
Sonya Sawtell-Rickson joined HESTA as the health industry workers’ super fund was taking steps towards investment internalisation and a total portfolio approach. She says the moves have been vindicated not only by member returns but in the “joined-up” conversations the now-$96 billion fund has with the companies it invests in.
Retirement
Solving the $326 billion ‘stranded’ pension asset problem
More than 1.5 million Australians aged 65 and over are sitting in accumulation phase, paying tax they don’t need to pay. The Actuaries Institute has a plan to fix that, and it doesn’t ask funds to do anything the government and regulators aren’t already pushing them to do.
Governance
Why funds need to deal with TPA’s ‘free rider’ problem
More and more super funds are pivoting to the TPA approach, but will need to confront the long-standing issues with accountability that come with it if they want that model to be sustainable into the future.
Governance
Aware backs tougher law to ensure company action against modern slavery
Aware Super has backed the call for a legislative change that will introduce mandatory human rights due diligence for large Australian companies, as head of responsible investment Liza McDonald said it’s a “reasonable request” which will help asset owners understand and manage the governance risks in their portfolios.
Business strategy
New AMP CEO says corporate clients ‘critical’ to super growth
New AMP CEO Blair Vernon says that he will work hard to bolster its corporate super offering and gain back the market share it has lost to competitors like Australian Retirement Trust in recent years as part of a “relentless” focus on returning the master trust to positive inflow.
Investments
The world won’t wait for the investment committee
The institutions managing long-term savings might not be built to respond at the speed the world now moves. The gap between knowing and acting – which, ultimately, is where all risk lives – is one they can’t afford to keep open.
Investments
Private credit managers say investor concerns are overhyped
Investment leaders in private credit have dismissed concerns about the asset class, arguing the real issue is a mismatch between the liquidity of the asset class and the expectations of non-institutional investors.
