Next Upcoming Roundtable: AIA – It's All About Claims

AIA – It’s All About Claims roundtable
The processing of an insurance claim is one of the most intimate exchanges that a super fund can have with a member. It’s important that a fund gets it right. This roundtable will discuss ideas for personalizing and streamlining the claims process, to make it as pain-free for a member or their dependants as possible.

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Super funds and insurers confront escalating mental health claims crisis

Mental ill health claims across group and retail life insurance policies are expected to reach more than $4 billion this year, according to data from the Council of Australian Life Insurers and Conexus Financial – a trajectory that is unlikely to change. But the ways that superannuation funds and insurers are dealing with mental ill health are flawed, according to an Investment Magazine roundtable, in partnership with AIA Australia.

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