QAR heralds brave new world of super ‘nudges’

After decades of being restricted on what financial advice they can give, the country’s super funds are on the verge of a new regime that harnesses behavioural economics and allows them to more easily “nudge” members towards key decisions, after the government finally announced its full response to the Quality of Advice Review.

Size matters: CIOs debate staffing in age of mega-mergers

In an era of an often-brutal focus on costs and efficiency, institutional asset owners can’t afford to be overstaffed or unproductive. But working out the optimum size and structure of an investment team isn’t simple, and it’s made even more complicated when a merger comes along.

‘Cognitive dissonance’ behind member experience flaws: CoreData

Consumer trust in the superannuation sector fell in the past decade, and according to researcher Andrew Inwood of CoreData, the public’s loss of faith could lead to bigger picture consequences. Chief marketers for mega-funds Aware Super and UniSuper say collaboration between teams on member communications could make a difference.