administrators

Roundtables

Toward an end-to-end process for handling mental health insurance claims

Insurance claims for mental health- related illnesses are more complicated than those for physical injuries. Many of the problems relate to social attitudes toward those with psychiatric disorders. In this gathering of Industry Fund Forum members, legal and mental health experts, and group insurer CommInsure, an attempt is made to identify the extent of mental […]
Administration

ACSA to turn unit registry utility talk into action

The creation of an industry utility for unit registry in Australia has been the subject of informal discussion among competitors in the fund administration business, which Bryan Gray hopes can soon be formalised through the Australian Custodial Services Association (ACSA) that he chairs. All of Australia’s major custodians run a unit registry service, but Gray […]
Administration

ACSA to turn unit registry utility talk into action

The creation of an industry utility for unit registry in Australia has been the subject of informal discussion among competitors in the fund administration business, which Bryan Gray hopes can soon be formalised through the Australian Custodial Services Association (ACSA) that he chairs. All of Australia’s major custodians run a unit registry service, but Gray […]
Roundtables

Group insurance technology: where it is and where it needs to be

The economic downturn might have spurred a recent surge in new policies, but underinsurance remains a chronic problem in Australia. It isn’t helped by the clunky application process still provided by many group insurance vendors. Too many super fund members are getting part of the way into purchasing cover before being deterred by lengthy forms […]
Roundtables

Group insurance technology: where it is and where it needs to be

The economic downturn might have spurred a recent surge in new policies, but underinsurance remains a chronic problem in Australia. It isn’t helped by the clunky application process still provided by many group insurance vendors. Too many super fund members are getting part of the way into purchasing cover before being deterred by lengthy forms […]
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