australians

CMSF

Early intervention key
to easing claims

There’s an endless tide of flow-on effects from the stark growth in the volume of claims across the life insurance sector. While it’s encouraging that more Australians are becoming aware of the availability of their life insurance benefits, the rise in disability claims in particular places enormous financial and societal pressure on funds, insurers, reinsurers, […]
CMSF

Super funds rank low
in customer service

According to the old adage, the customer is always right, but that’s no longer the case, says Angela Baker, general manager of customer experience and insights at ME Bank. “The focus now is not so much on the customers being right all the time and delivering an experience that delights customers, but actually just getting […]
Investment Strategy

Costello finds super ‘tinkering’ very taxing

The Rudd Government’s recent cut in the co-contribution rate was designed to garner revenue and ongoing legislative changes to superannuation would undermine Australians’ confidence in the system, Peter Costello, former federal treasurer, told last month’s SuperRatings Day of Confrontation In his last public address before retiring from parliament last month, Costello targeted the federal government’s […]
Investment Strategy

Costello finds super ‘tinkering’ very taxing

The Rudd Government’s recent cut in the co-contribution rate was designed to garner revenue and ongoing legislative changes to superannuation would undermine Australians’ confidence in the system, Peter Costello, former federal treasurer, told last month’s SuperRatings Day of Confrontation In his last public address before retiring from parliament last month, Costello targeted the federal government’s […]
Industry View

Older workers need catch-up contribution caps

Most people know that saving for their retirement – like eating green vegetables and exercising daily – is good for them. But while gym memberships are booming and low-fat cookbooks are flying off the shelves, it’s a lot harder to convince the average Australian of the merits of boosting their superannuation balance. But saving for […]
Industry View

Older workers need catch-up contribution caps

Most people know that saving for their retirement – like eating green vegetables and exercising daily – is good for them. But while gym memberships are booming and low-fat cookbooks are flying off the shelves, it’s a lot harder to convince the average Australian of the merits of boosting their superannuation balance. But saving for […]
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