Core Data

Governance

QSuper tops member satisfaction scores

QSuper members have the highest satisfaction levels in the industry, with 89.3 per cent satisfied compared to an average of 65.6 per cent, according to Core Data. In a survey of 1,468 fund members, Core Data also found engagement overall has reached a three year high among, with baby boomers overtaking the pre-boomers as the […]
Unintentional

Engagement: how funds connect to members

When Sunsuper recently ran a series of focus groups, the questions they asked members were a touch left of field. One question asked what they would prefer – a visit to the dentist or doing their super. Not surprisingly, the results showed Australians could be better “engaged”, given 16 per cent preferred giving up television […]