engaged

Hedge Funds

Member engagement and activity link questioned

The accepted belief that the most engaged superannuation members are the most active has been called into question by an academic from the University of New South Wales. A survey of 675 Unisuper members found the greatest proportion of fund switching or adjustment in insurance cover was carried out by members who were not fully […]
Unintentional

Engagement: how funds connect to members

When Sunsuper recently ran a series of focus groups, the questions they asked members were a touch left of field. One question asked what they would prefer – a visit to the dentist or doing their super. Not surprisingly, the results showed Australians could be better “engaged”, given 16 per cent preferred giving up television […]
Administration

Pillar pitches activity-cost fee model to super funds

NSW government-owned member administrator, Pillar, is negotiating with its clients to base fees on activity as well as member headcount after better-educated fund members and a market downturn have increased its workload. Peter Beck, chief executive of Pillar, says the administrator aims to be paid activity-based fees from the majority of its clients by the […]
Administration

Pillar pitches activity-cost fee model to super funds

NSW government-owned member administrator, Pillar, is negotiating with its clients to base fees on activity as well as member headcount after better-educated fund members and a market downturn have increased its workload. Peter Beck, chief executive of Pillar, says the administrator aims to be paid activity-based fees from the majority of its clients by the […]