Industry View
Lifeskills: Digital statements and a star chat-bot
Digital member statements, live chat agents and Roger the chat-bot have all helped REST Industry Super improve member engagement.
Beth ParkinNovember 8, 2017
Lifeskills
Insurance
Lifeskills: Members light the way
Listening to the deeply personal stories of members helped HESTA improve its group insurance offering, Kelly Smith writes.
Kelly SmithOctober 2, 2017
Lifeskills - Brought to you by AIA Australia
Lessons learnt from SuperFriend’s first decade
SuperFriend CEO Margo Lydon reflects on how far the organisation has come since Helen Hewett had a vision to prevent suicide 10 years ago.
Margo LydonSeptember 1, 2017