5.1 The Booking Confirmation will contain the amount you have to pay for the advertising/sponsorship (Fee). The Fee does not include GST. Conexus will provide you with an invoice stating the Fee and the GST payable.
5.2 You must pay the Fee within the terms set by Conexus (14 Days). You cannot alter the Fee, even if you feel that the advertising/sponsorship was not placed or published in the manner that you expected.
5.3 If you dispute the Fee, this claim must be made within 30 days of the invoice date to Conexus otherwise you must pay the Fee and GST payable as invoiced.
5.4 All Sponsorships are to be paid upon invoicing. Invoices will be issued prior to the event (Roundtable Sponsorships will be invoiced two months prior to the event, Conference Sponsorships will be invoiced 50% upon completion of the Confirmation Booking and 50% two months prior to the event – unless otherwise agreed by Conexus).
5.5 Prepayments are not refundable under any circumstances.

6. FAILURE TO PAY AND OTHER BREACHES

6.1 If a customer fails to pay for advertising/sponsorship in accordance with Clause 5 or if a customer suffers an Insolvency Event, Conexus may (in its discretion and without limitation):
a) require cash pre-payment of further advertising/sponsorship;
b) charge interest on all overdue amounts at the rate of 2% above the National Australia Bank Overdraft Base Rate;
c) take proceedings against the customer for any outstanding amounts;
d) recover from the customer all costs relating to any action taken by Conexus to recover amounts owing for advertising/sponsorship, including without limitation any agency costs and legal costs on a full indemnity basis;
e) cease publication of any further advertising/sponsorship materials on behalf of the customer and terminate any agreement in relation to advertising/sponsorship not yet published.

7. AGENCY REBATE

7.1 If you are an advertising agent, Conexus may agree that you will get a rebate on the Fee, but the rebate will only apply if you pay the Fee (less the rebate, plus the GST payable) before the invoice due date. If you don’t pay the Fee (less the rebate) by that date, you cannot claim the rebate – you must pay the Fee and the GST payable.

8. HOW CAN I CANCEL ADVERTISING/SPONSORSHIP

8.1 With the exception of advertising in Conexus’s online publications, if you cancel advertising up to 10 weeks before the scheduled date of publication of the magazine (Cancellation Deadline), you will not have to pay the Fee.
8.2 You cannot cancel an advertising request to any of Conexus’s online publications. You may request to run your advertising within 12 months of the original scheduled advertising request if agreed by Conexus.
8.3 If you cancel after the Cancellation Deadline, you have to pay the Fee. This applies even if you booked the advertising after the Cancellation Deadline.
8.4 If a print advertising schedule is cancelled, back payment of contract discounts will be invoiced.
8.5 Refund Policy Conference Delegates – Conexus Financial Pty Ltd (ABN 51 120 292 257) will refund in full cancellations received in writing 30 days or more prior to the event, less a 10% administration fee. Cancellations received inside 30 days will be 50% refunded, and cancellations received inside 14 days of the event will not be refunded. An alternate delegate can be arranged with no extra fee at any stage.

9. WARRANTIES FROM YOU