Treating all insurance claimants as “vulnerable” is a founding principle of a new industry-wide claims handling service standard. Jocelyn Furlan, the head of the working group that developed the standard, explains why the concept of “situational vulnerability” turns the claims process on its head and places the member or the beneficiary at the centre.
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Investment Magazine provides in-depth, monthly analysis of trends and developments for all the businesses in which superannuation funds engage‚ including asset allocation, investment manager selection, custody and fund accounting, member administration, group insurance and compliance.
We acknowledge the Traditional Custodians of this land upon which Conexus Financial sits, the Cadigal of the Eora Nation. We recognise their continuing connection and unique cultural and spiritual relationships to the land, waters and community. We pay our deepest respects to them and their culture, and to Elders both past and present.
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