Life insurer TAL and super fund administrator MUFG Pension & Market Services (formerly Link) have been questioned by the Senate about their respective roles in delays to insurance claims lodged by Cbus members. TAL has disputed the characterisation of its relationship with Cbus as providing incentives for the fund to deny or delay claims, while MUFG declined to say whether it agreed with Cbus chair Wayne Swan’s assertion that the delays were its fault.