Research house CoreData says members with high account balances are starting to leave funds if they are not getting the level of service they expected. The data on member switching comes as regulators and the federal government pressure funds to improve customer service.
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2023 Group Insurance Dialogue
Group Insurance Dialogue is an invitation-only event for executives and senior leadership at Australian super funds. The format is designed around interactive panel discussion and roundtable conversations that offer delegates the opportunity to explore the latest challenges and opportunities for group insurance on a deeper level with their professional community.
