Investment Strategy
Members likely to recommend their funds to friends and family
A group of 30 superannuation funds have received a net promoter score of +5 from members, in an annual survey from the Fund Executives Association (FEAL), together with academics and a consumer research organisation. The net promoter score (NPS) is derived from survey responses to the question “how likely are you to recommend”, and is […]
David RowleyNovember 28, 2013