The pandemic's economic and social impact are likely to surge in the coming months in spite of the number of claims directly related to infection with Covid-19 being minimal, MLC Insurance's Sean Williamson points out.
Confidence needs to be restored quickly so people think about their insurance before they withdraw super or keep insurance going if they need it - CEO's of two of the country's largest insurance providers have said.
Understanding an individual's "pain journey" can help when customers will get stuck in claims when they are dealing with chronic pain, Professor Lorimer Moseley, a pain scientist from University of South Australia explains.
It is a difficult time, but also a time of excitement for mental health advocates, who say Covid-19 is catalysing deep change among business leaders, policymakers and the broader community in how to address mental health.
Because hearing people talk about their personal challenges has been an enormous help to Carden Calder, the communications executive has decided to open up about her own personal situation in the hope it will help others too.