Confidence needs to be restored quickly so people think about their insurance before they withdraw super or keep insurance going if they need it - CEO's of two of the country's largest insurance providers have said.
Understanding an individual's "pain journey" can help when customers will get stuck in claims when they are dealing with chronic pain, Professor Lorimer Moseley, a pain scientist from University of South Australia explains.
It is a difficult time, but also a time of excitement for mental health advocates, who say Covid-19 is catalysing deep change among business leaders, policymakers and the broader community in how to address mental health.
Because hearing people talk about their personal challenges has been an enormous help to Carden Calder, the communications executive has decided to open up about her own personal situation in the hope it will help others too.
A group of psychologists, social workers, industry leaders and mental health experts have come together to address the mental health crisis that lays beneath the pandemic - this is the first in a series of articles designed to start a broader conversation about this important topic.