AIA

Investment Strategy

Insurance claimants give sobering feedback

The group insurance industry had a wake-up call at the 4th annual Group Insurance Summit yesterday, hearing from claimants about the slow, drawn out, and impersonal claims process and the debilitating experience it can prove to be. At age 32 Jay Allen, a former TWU Super member, was diagnosed with melanoma. An initial claim in […]
Investment Strategy

The impact of reinsurance on product design

Over the past few years several direct insurers and reinsurers have exited the superannuation market in Australia over high claims and concerns over poor data, which has done little to help the reduced but still persistent life underinsurance gap. This exit has caused a lack of capacity, particularly reinsurance capacity, and is the biggest problem […]
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