Customer Service Policy

Investment & Technology magazine is published on the first day of each month 11 times a year (not published January). Except where requested, when subscription orders are received after the 8th day of each month, the order will not be filled until the publication of the subsequent issue of the magazine e.g. If we receive your order on the 6th, we will dispatch the current issue within 2 working days, however, if we receive your order on the 10th, we will not dispatch (the next issue) until the end of that month – unless you request otherwise.

All magazines are shipped by Australia Post. For international subscribers, shipping is through Australia Post agents. I&T News is a free service.

Conferences allow for paid registrations, whereby Investment & Technology will refund pre-registration payments for any reason up until five working days prior to the conference. Investment & Technology, maintains the right to alter the conference speakers or sessions at any time and without notice.


Consumer Data Policy

Purpose of collected information
The information we store on you is for the following purposes:

  • To process the subscription or registration for the product you have requested.
  • To provide you with access to, and information about, a range of current and future products and services relating solely to your industry.
  • To conduct in-house market research in order to identify and analyse the ongoing needs of the finance industry.

Access of Information
You have the right to access any information held by Conexus Financial Pty Ltd that relates to you and to correct information that is inaccurate. Access and/or correction requests can be made by contacting our office – ph: 61 2 9221 1114.

Security
We take reasonable steps to ensure that the contact information we hold on you is stored in a secure environment, and is protected from loss, misuse and unauthorized access.

Opt Out
In accordance with the Privacy Act, the electronic communication we have with you will house a quick and easy way for you to opt out from receiving information.

Privacy inquiries
If you have any enquiries about this privacy policy or would like any further information regarding our management practices, please call our office on 61 2 9232 6633.


Export Restrictions

There are no export restrictions placed on Investment &
technology magazine, I&T News or Investment & Technology
conferences.

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