Tamp down agency risk to promote long-term investing

The chain of stakeholders in an investment organisation encourages short-term thinking. Applying the right levers to align incentives with longer-term behaviour and outcomes can solve this problem.

ASIC’s Greg Medcraft sees need to tackle advice ‘oligopoly’

Australian Securities and Investments Commission chair Greg Medcraft believes a lack of competition in the advice market has led to poor consumer outcomes.

AustralianSuper CIO Mark Delaney’s global strategy

Mark Delaney sees an opportunity to make money from Brexit and a bright side to the tumult of US President Donald Trump.

‘Voice of customer’ talk of the town in choice of fund world

Industry super funds are embracing market research tools from the corporate world to better understand who their members are and what they want. Local Government Super’s Michelle Hopwood explains.

It’s getting harder to give members what they want

CareSuper general manager operations Rachel Reynolds talks about how her team are responding to the pressure to deliver maximum efficiency at minimum cost.