Confidence in the system needed to make good insurance decisions

Confidence needs to be restored quickly so people think about their insurance before they withdraw super or keep insurance going if they need it – CEO’s of two of the country’s largest insurance providers have said.

Peer group risk: The industry’s worst kept secret

Some funds are open and acknowledge their peer group focus, espousing that industry awards and new members are won through a competitive process and performance relative to peers needs to be actively managed. For other super funds, peer group risk management is undertaken behind closed doors, David Bell writes.

Pain coaching a “game changer” for life insurance industry: AIA Australia

Understanding an individual’s “pain journey” can help when customers will get stuck in claims when they are dealing with chronic pain, Professor Lorimer Moseley, a pain scientist from University of South Australia explains.

Super funds must anticipate the pandemic’s mental and chronic health side effects

Insurers and super funds say the Covid-19 pandemic will have physical, mental and financial impacts on Australians once the second wave subsides.

Local super industry leading the world on mental health during Covid-19

It is a difficult time, but also a time of excitement for mental health advocates, who say Covid-19 is catalysing deep change among business leaders, policymakers and the broader community in how to address mental health.

Carden Calder has shown her greatest strength at home

Because hearing people talk about their personal challenges has been an enormous help to Carden Calder, the communications executive has decided to open up about her own personal situation in the hope it will help others too.

Dislocation throwing up private equity opportunities: Armitage

Colonial First State CIO Jonathan Armitage

MLC has been dialing up its exposure to private equity over the past 12 months, something the group’s CIO Jonathan Armitage expects will continue as the market dislocation throws up more opportunities to diversify away from public markets.