MTAA Super has signed up a global custodian consultancy to monitor and benchmark its relationship with National Custodian Services.
The $6 billion fund’s deputy executive director, superannuation, Leeanne Turner, said Thomas Murray’s custodian monitoring service was introduced to “add an extra level of comfort” to the trustee’s own monitoring of NCS. “We’re very happy with our custodian and do our own monitoring around whether the custodian is meeting the expectations set out in the service agreement, but what appealed to us was to have a regular assessment of the service provisions of that agreement and a means of benchmarking that against other custodians in the market place,” Turner said. The service was not intended to replace a custodian review when the existing contract comes up for tender, but rather was a second check for the super fund on the custody service, particularly around fees and transaction costs. “It gives us an insight into the other providers we otherwise wouldn’t have,” Turner said. The custodian monitoring provides a range of services including an ongoing due diligence overview of cost and revenue management, compliance and risk management, and operational performance, according to Thomas Murray. Other funds to have introduced ongoing custodian monitoring with the consultant include Cbus, LUCRF and CARE Super. In other Thomas Murray news, the consultancy’s former chief operating officer, Ross Whitehill – most famous in Australia for assisting the Future Fund’s master custodian search – has resurfaced at BNY Mellon Asset Servicing as head of offshore management for the EMEA region.
Insignia Financial has shifted to outsource administration of its $180 billion superannuation assets, inking a deal with SS&C and reassigning 1300 workers to the service provider during the process. The decision stands in stark contrast to peers such as Aware Super, which recently internalised member services, but CEO Scott Hartley said that option is a “costly exercise”.
Darcy SongDecember 10, 2024
