SunSuper had re-examined its members’ insurance profiles, and found that “too many young people under 25 years had too much insurance, and too few over that age had enough,” Lally said.

So, the offering for over-30s had been increased without the need for any more medical evidence. As well, coverage could be increased for life events such as marriage and children.

The phased-in change takes effect on 1 July next year, with AIA staff moving to Brisbane to be in SunSuper’s office. Lally said that recently, “SunSuper has been taking on more responsibility for processing and approving the simpler claims, but AIA retains all the liability”.

A number of issues influenced the decision to change, Lally said. “We wanted to change the design of our insurance offering, and AIA offered more flexibility with increased cover. As well, AIA’s terms and conditions were outstanding.”